Reasonable Modification / Accommodation Request Procedure
Requests for modifications/accommodations should be made to the Director of Planning at the DTA; 218-623-4316, firstname.lastname@example.org, or via mail at 2402 West Michigan Street; Duluth, MN 55806.
This notice will be on the DTA’s Website, rider guide, and buses.
Requests for reasonable modifications/accommodations will be reviewed by DTA staff within 15 working days of receipt of the request. Depending on the request the DTA staff involved may change.
A formal response will be issued within 21 working days of receipt of the request.
After reviewing the response the person requesting may request to protest the response. The person will have 15 days to do so. This protest will go to the DTA General Manager whose decision will be final.