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DTA launches “How to Use WebWatch” instructional video

Published: Expires: 8/15/2011

GPS-based WebWatch bus tracking service provides “real-time” schedules and monitors buses as they travel along their routes

The DTA has produced a “How to Use WebWatch” instructional video for its web-site to help riders access the service and take advantage of its “real-time” schedule features. First-time users of WebWatch are advised to view this instructional video.

In 2008, the DTA introduced WebWatch – an interactive feature that allows riders to obtain real-time schedule information from any bus stop in the Twin Ports and track buses as they travel along their routes – on the DTA’s web-site - www.duluthtransit.com. WebWatch is the fastest way to get “real-time” schedule information from your neighborhood bus stop!

Through the use of satellite tracking and GPS-based technology, WebWatch allows riders to access real-time bus schedule information for their bus stop and monitor their bus on a map as it makes its way along the route. WebWatch calculates when a bus will arrive at a selected stop based on the actual time the bus passes GPS points along its route.

WebWatch users select the bus route they need, indicate the direction of travel and choose their stop; and WebWatch provides a real-time estimate for the next three arrival times at that stop. WebWatch real-time schedule and live bus tracking maps are updated every minute!

WebWatch allows riders to see exactly when their bus will arrive at their stop while still at home, work-site, school and other web-friendly environments, and plan their schedule accordingly. Wait-time at bus stops can be reduced and trip planning improved.

WebWatch can be accessed from desktop and laptop computers along with web-enabled mobile communication devices.

WebWatch also provides daily email notifications for “real-time” schedules

Riders can also sign up for an email notification service through WebWatch to receive an email in advance of their normal boarding time that provides the schedule status of their bus in “real time.” Riders can sign up to receive these automatic email notifications on a daily basis or when they usually take the bus. Daily commuters can sign for email notifications for their morning bus and for their return bus from their workplace. Riders can sign up for an email notification account by selecting “new user” at the top right hand corner of the page at: http://webwatch.duluthtransit.com/default.aspx

Subscribers can indicate when they’d like to receive the “status of their bus information.” They can request the email notification to arrive 15 or 30 minutes in advance of their normal boarding time. They will receive the anticipated arrival time of their bus at the bus stop calculated in “real time.” This is a real convenience for riders who will know that status of their bus before they leave the house or office. During inclement weather, when buses can be delayed, riders can better time their arrival at bus stops. This email notification service is especially helpful during winter snowfalls, when riders can cut down on the time they spend at the bus stop waiting for the bus.

The DTA introduced WebWatch in February of 2008 and was the first transit system in Minnesota and third in the nation to provide the real time schedule and live bus tracking feature on its website.

In January 2011, the DTA posted an instructional video on its website for the new Stroller Policy and is presently working on an instructional online video for its year-round Bike & Bus service.

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