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DTA Institutes Comprehensive Passenger Safety Policy

Published: Expires: 5/13/2011

Includes Stroller, Cart and Baggage policies issued on January 1, 2011

The Duluth Transit Authority Board of Directors recently approved a comprehensive “Passenger Safety Policy” that prohibits passengers from storing any personal items in the aisle – including strollers, carts, baggage and large items.

On January 1, 2011, the DTA instituted a new policy for strollers on buses and reissued its policy on carts, baggage and large items. The new Passenger Safety Policy incorporates these policies and broadens its scope to include all personal items. The purpose of the Passenger Safety Policy is to assure that passengers always have safe access to seats and that aisles are safe for walking or emergency evacuation.

  • Personal items may not be stored in the aisle.
  • Personal items must be stored either under or between the seats.
  • Personal items too large to be stored within the seating area are not permitted on the bus.
  • Personal items may not occupy seats that are required for other passengers.
  • Personal items may not be stored in the front seating area reserved for disabled riders or on the front storage racks.

This policy, however, does not restrict the use of the aisle for storage of personal assistance devices necessary for passengers with disabilities such as walkers, canes, crutches, oxygen generators or tanks and certified service animals as required by the Americans with Disabilities Act (ADA).

Seating areas in the front of the bus continue to be primarily reserved for persons with mobility aides in compliance with ADA standards.

The DTA’s comprehensive Passenger Safety Policy is effective immediately.

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